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Adit can automatically calculate your practice’s real-time availability using the following settings:
Availabilities configured in Adit
Operatories and Providers synced from your EHR
Adit App Business Hours
This article explains what each of these settings means and how to configure them to ensure your online scheduling works seamlessly for your practice.
Availability is a feature in Adit that is used to set up designated time periods on the schedule where you would like to accept certain types of appointments. Availabilities are associated with providers, operatories, and appointments.
Click Here to learn how to create an availability in Adit.
Operatory and Provider Hours are the working hours configured in your EHR. These determine when each provider and operatory (treatment room) is available for appointments.
When syncing with your EHR, Adit typically pulls the following scheduling data:
Alert: Not all EHRs offer "Availabilities", and the name may vary depending on your system.Adit App Business hours refer to when your practice will be open or closed.

Alert: Adit does not sync business hours from your EHR. If you want Adit to factor your business hours into real-time appointment availability, you’ll need to set them up directly within Adit.
Click Here to learn how to configure your business hours.
In your Online Scheduling settings, you can configure Adit to calculate availability using a combination of the three main data points described above.
Go to the Scheduling Page
In the Formula For Availability section, you will see three checkboxes
select the data points you want Adit to use.

2. When Availabilities and Operatory/Provider Hours from your EHR are selected, Adit determines available times using an “OR” formula. This means that any time that is open in either Adit’s availability OR your EHR schedule or will be shown as available for booking.
In your EHR, Dr. Tim Smiles is scheduled to work on:
Monday, Oct 15 from 10 AM to 12 PM and 1 PM to 5 PM
In Adit, Dr. Tim Smiles has availabilities set for:
Monday, Oct 15 from 8 AM to 1 PM
Result:
Patients will see Dr. Tim Smiles as available on:
Monday, Oct 15 from 8 AM to 5 PM
3. When Availabilities and Business Hours are selected, Adit calculates available times using an “OR” formula. This means that any time that is open in either Adit’s availability OR your Adit App Business hours will be shown as available for booking.king.Example Scenario:
In Adit, Dr. Tim Smiles has availabilities set:
Monday, Oct 15 from 8 AM to 1 PM.
In Adit, your practice’s business hours are set to be open:
Mondays from 9 AM to 4 PM.
Result:
Patients will see Dr. Tim Smiles as available:
Monday, Oct 15 from 8 AM to 5 PM
4. When Provider/Operatory Hours from EHR and Business Hours are selected, Adit calculates available times using an “AND” formula. This means only the hours that overlap between a provider’s availability and the practice’s business hours will be shown as available for booking
Example Scenario:
In your EHR, Dr. Tim Smiles is scheduled to work on:
Monday, Oct 15 from 10 AM to 12 PM and 1 PM to 5 PM
In Adit, your practice’s business hours are set to be open:
Mondays from 9 AM to 4 PM
Result:
Patients will see Dr. Tim Smiles as available:
Monday, Oct 15 from 10 AM to 12 PM and 1 PM to 4 PM
5. When Availabilities, Provider/Operatory Hours from EHR, and Business Hours are selected, Adit calculates available times based on this formula:Availabilities: Monday, Oct 15, 8 AM to 1 PM
Second, Adit will look at the overlapping times between the Provider/Operatory hours and Adit App Business Hours
EHR Provider Hours: Monday, Oct 15 10 AM to 12 PM & 1PM to 5 PM
Business Hours: Mondays 9 AM to 4 PM
Result:
Available Time Shown: Monday, Oct 15, 8 AM to 4 PM