You need to set an “outgoing” email address for your email campaigns. The emails will appear to come from the outgoing address you set. It is important for your patients to see a familiar email - like frontdesk@yourpractice.com - on the emails they receive from your office as it helps reduce confusion.

To set or update your outbound email address:

1. Navigate to Settings.

2. In the Locations section, select your location.
   

3. Go to the communications Page
   

4. Type the email address you want to use in the Sender Address field.

5. Click the Send Verification Email button.

6. You will receive a verification email at the address you entered.  Click the link in that email to verify the email address.