Change the email address forms are sent from

Change the email address forms are sent from

Since Patient Forms can be emailed to your patients, you need to set an “outgoing” email address. The forms will appear to come from the outgoing address you set. It is important for your patients to see a familiar email - like frontdesk@yourpractice.com - on the emails they receive from your office as it helps reduce confusion.


To set or update your outbound email address:

  1. Navigate to Settings.

  2. In the top navigation menu, click on Locations and select the locations you wish to change your outgoing email address for.

  3. Click on Communications.

  4. In the Sender Address section, type the email address you want to use.

  5. Click the Send Verification Email button.

  6. You will receive a verification email at the address you entered.  Click the link in that email to verify the email address.


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