How to Pause a Payment Plan or Subscription Plan

How to Pause a Payment Plan or Subscription Plan

  1. Navigate to the Adit Pay Module

  2. Select either Payment Plans or Subscription Plans

  3. You can navigate to the Plan detail page by clicking on the following:

    1. Either the name of the payment plan

    2. or on the blue pencil icon .

  4. Select Update

    1. Select Pause Plan  

      1. This will pause any future payments from occurring until the plan is reactivated.

    2. Select Re-Activate Plan

      1. When a payment plan is resumed, the next payment will occur during the next billing date, and the installments will pick up where it last left off. 

      2. When a subscription plan is resumed, the next payment will occur during the next billing date and will continue until the plan expires. Any billing cycles missed while the plan was paused will not count. 


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