How to Pause or Resume a Payment/Subscription Plan
To Pause a Payment or Subscription Plan
Navigate to the Adit Pay Module
Select either the Payment Plans or Subscription Plans page
Go to the Active tab
Select the plan you want to pause
- In the plan details, select the Pause Plan button
In the pop up you will see two questions:
When should this plan be paused?
Selecting Immediately means the plan will be paused right away and future payments will no longer be collected.
Selecting On a Scheduled Date means the plan will be paused on a future date you choose
When should this plan resume and run the next installment?
Selecting I will reactivate it manually means the plan will remain paused until you turn it on
Selecting On a Schedule Date means the plan will automatically resume on a future date you choose
When ready, confirm by selecting the Pause button
To Resume a Payment or Subscription Plan
Navigate to the Adit Pay Module
Select either the Payment Plans or Subscription Plans page
Go to the Inactive tab.
Select the plan you want to resume.
In the plan details, select the Resume Plan button.
In the pop up you will see two options when resuming your plan:
Resume Immediately
Selecting this means the plan will be re-activated right away & the next payment will be processed immediately (today).
Resume On a Scheduled Date
Selecting this means the plan will be reactivated on a future scheduled date and the next payment will be processed that day
When ready, confirm by selecting the Resume button
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