How to forward calls if the internet goes down?

How to forward calls if the internet goes down?

Internet Outage Call Forwarding

Adit Voice allows you to redirect your call flow in the event the internet goes out or if loss of power happens. Two options are available to use, see links below.

Temporarily override your call flow

Set Up Your Call Flow (Call Tree)


    • Related Articles

    • Forward office phones to an external number

      There may be times when you want inbound calls to your practice to be forwarded to an external number, such as a cell phone or answering service. To forward calls: Click the Settings gear in the top right corner of your Adit platform. Select Number ...

    • How to make and receive calls on Adit's mobile app

      With Adit’s mobile app, you will be able to take and make calls for your practice. Can be useful for unexpected closures, or when you are away from the actual phone. Notes: This feature is only available if you have Adit Voice enabled on your ...

    • Guide: Prepare Your Office for an Emergency Closure

      If your office is facing an unexpected closure - due to natural disaster, inclement weather, or local emergency - we know you don’t have a lot of time to act. Below are ten ways you can use Adit tools to manage your practice, keep your patients ...

    • Temporarily override your call flow

      Adit Voice has a built-in Call Flow Override so that you can create a temporary call flow without having to modify your normal flow. This is useful for planned holidays, unexpected office closures, and other situations where you need to change your ...

    • How To: Install the Adit browser extension for Chrome

      This article walks you through installing the Adit browser extension for the first time. If you already have the extension installed and need to troubleshoot it, please see Troubleshooting: Reconnect the Adit browser extension for Chrome. Adit’s ...