Purchase a tracking number

Purchase a tracking number

Before we get started, please keep in mind that only the Owner-level and Manager-level users are able to purchase tracking numbers.

  1. Go to Settings 

  1.  Select Tracking numbers Under Voice Section


                       


  1.  Click “Order New”


  2. Select the location and country

  1. Now you need to search for a tracking number.

                  

  1. If you intend to track this number online, please proceed through the prompt to establish where this number will be placed online. 


  1. Once you have gone through the prompt of selecting where you intend to place the number, please Name your tracking number, establish where you want the calls to be forwarded, and click Next

  2. If you selected that you would like to place this number on your website, you will be prompted to select the Tracking Options for your website. For more information on this please refer to Set up a Tracking Number. Once you have selected your settings, please click Next. 


  1. Please set your tracking preferences. You can choose to record inbound calls and set a call greeting here.


  1. Lastly, click Activate Number