Guide to Creating and Switching Multiple Call Flows
Switching between call flows saves time by eliminating the need to create new call flows repeatedly. With Adit, you can now easily create multiple call flows tailored for various scenarios such as working days, holidays, alternate working days, and more. Furthermore, you can seamlessly switch between these call flows with just a few clicks.
This article will guide you through the process of creating and quickly changing the call flow. To learn more about creating a singular call flow, click here.
- Click on the Settings gear icon at the top right corner of your Adit platform.
- Select Number List from the menu.
- Choose the location name and then click on "Call Flows" from the dropdown menu.
- To proceed, locate the "Call Flow" button situated on the right-hand side of your screen. Click on it to access and customize the call flow according to your specific requirements. This feature allows you to create multiple call flows tailored to your needs.
- After creating multiple call flows, simply choose the desired call flow. Then, click on "Copy Flow"
- Choose the relevant number, then proceed to click on "Apply" to confirm your selection.
Related Articles
Call Pop Settings - Call Override, Call Waiting, Call Park Notification
With Adit Voice, you can take and make calls on your computer or laptop with our softphone feature. Using the settings within the Call Pop, you can quickly toggle Call Override, Call Waiting, and Call Park Notifications directly without needing to ...Guide to Adit Notifications
Adit Voice makes it super easy to manage and view your missed calls, voicemails, eFaxes, and all of your notifications in one place. How to Quickly View Your Phone Notifications. Call Pop. When logged into the homepage of your dashboard, you can ...Guide to creating a Patient Form
Creating patient forms for your practice provides a great level of customization and allow for mapping to specific patient information such as basics like first and last name, and can range to updating medications and allergies tied to the patient ...Guide to Adit's eFax
Go paperless with Adit’s eFax! To get started on Adit’s eFax please follow these instructions. If you do not have a fax number in the Adit platform already, please refer to the last section of this article: "Adding a Fax Number". Configuring Your Fax ...Guide to Adit Academy
Welcome to Adit Academy! Adit Academy is a free online training program that offers courses designed by product experts to help you expand your understanding and use of the Adit platform. Our courses feature expert training videos and articles with ...