Change your Voicemail recording

If you are trying to record your own voicemail greeting , please first read this article: Record your own greeting or voicemail

Most businesses prefer to have a personalized voicemail recording that tells callers where they have called and why they have reached your voicemail. It’s important to make sure that recording is up-to-date so as not to cause confusion.

1. Log in to Your Adit Account

Navigate to the Adit login page.
Enter your credentials and access the dashboard.

2. Go to the Settings

Click the Gear Icon (Settings).

3. Select Phone System Under the Voice menu.

4. Select the Location

Click on the Location Name under the blue left panel.
The section expands and displays related settings.

5. Access the Call Flow

On the Top, you will see two numbers:
One assigned to Fax
One assigned to Landline
Click on the landline number to open the call flow editor.

6. Scroll to the Bottom to Find the Voicemail option

In a simple call flow, the Voicemail section is located toward the bottom of the call flow page.

7. Update the Voicemail

There are two options for updating voicemail:

Option A: Read Message

Select Read Message.
Enter the text you want the caller to hear.
The system will read the text using a robotic text-to-speech voice.

Option B: Play Recording

Select Play Recording.
Choose a pre-recorded audio file from your Audio Library.
If the file is not yet uploaded:
Upload it to the Audio Library first.
Then select it for the voicemail.

8. Save the Voicemail Settings

After updating the voicemail section, click Save inside the voicemail section.

9. Update the Call Flow

Scroll to the bottom of the call flow page.

Click the Update icon/button to finalize the call flow changes.