If you are trying to record your own voicemail greeting , please first read this article: Record your own greeting or voicemail
1. Log in to Your Adit Account
Navigate to the Adit login page.
Enter your credentials and access the dashboard.
2. Go to the Settings
Click the Gear Icon (Settings).
3. Select Phone System Under the Voice menu.
4. Select the Location
Click on the Location Name under the blue left panel.
The section expands and displays related settings.
5. Access the Call Flow
On the Top, you will see two numbers:
One assigned to Fax
One assigned to Landline
Click on the landline number to open the call flow editor.
6. Scroll to the Bottom to Find the Voicemail option
In a simple call flow, the Voicemail section is located toward the bottom of the call flow page.
7. Update the Voicemail
There are two options for updating voicemail:
Option A: Read Message
Select Read Message.
Enter the text you want the caller to hear.
The system will read the text using a robotic text-to-speech voice.
Option B: Play Recording
Select Play Recording.
Choose a pre-recorded audio file from your Audio Library.
If the file is not yet uploaded:
Upload it to the Audio Library first.
Then select it for the voicemail.
8. Save the Voicemail Settings
After updating the voicemail section, click Save inside the voicemail section.
9. Update the Call Flow
Scroll to the bottom of the call flow page.
Click the Update icon/button to finalize the call flow changes.