Schedule confirmations allows your patients to feel assured when their appointment has been entered, especially for those that booked an appointment online.
Note: Schedule Confirmations are only available if your EHR is integrated with the Adit platform.
To create a schedule confirmation:
Navigate to the Engage module
On the left navigation menu, hover over Auto-Reminders and select Schedule Confirmation.
Click the +Add button.
Fill out the fields:
Reminder Name: name this reminder so you can identify it later (ie: 1 Week - Unconfirmed).
Send Via: SMS, Email, or Voice - how would you like this reminder to be delivered to your patients?
Send Confirmation To: choose the appointment status that patients will have in order to receive this reminder.
Advanced Filters: these filters allow you to further define who should receive this reminder based on their Appointment Type, Provider, or Operatory.
Assign Forms: this allows forms (within the Active library) to be attached and be sent as a link along with the scheduled confirmations.
Spanish Auto-Reminder?: select Yes if you would like a Spanish version of this reminder to go to patients who have Spanish as their Preferred Language in their patient profile in your EHR.
Edit Message: customize the message for this reminder. Use Add Variables & Links to allow the message to pull patient details for a more personalized experience.