There are two main ways to get a fax number. The first way is to purchase a fax number, and the second way is to port in a fax number.
Important note: Only Owner-level and Manager-level users are able to purchase numbers.
To purchase a fax number:
Go to Settings
Select Phone System Under the Voice menu.
Click “Order New”
Select the location and country
Select Fax Numbers
Search available Fax Numbers by searching an area code. Please note, some number availability may be limited based on your area. If there is no availability for your desired area code, we recommend trying other area codes within the same vicinity.
Click Place Order.
Once your fax number is ordered, please send an email to support@adit.com with the subject line: "New Fax Number Purchased" and with the body content, "I have bought a new fax number, [insert fax number], please enable this number for my account."
We will generally get this resolved for you within 24 hours.