How often does Adit Sync with my PMS and how do I manage this?

How often does Adit Sync with my PMS and how do I manage this?

When you have your EHR integrated with your Adit account, you will be able to make use of plenty of features. These features are made possible because the account and your EHR sync throughout the day to ensure that information is up-to-date. However, based on your needs and the server computer’s capabilities, the sync times can be adjusted.

Default Sync Frequency

Appointment

5 Minutes

Operatory Event

30 Minutes

Provider

50 Minutes

Speciality

60 Minutes

Operatory

70 Minutes

Appointment Type

180 Minutes

Patient

90 Minutes

Recall Type

240 Minutes

Appointment Status

250 Minutes

Holiday

200 Minutes

Patient Form

10 Minutes


To adjust the sync frequency please contact Adit Support at 281-468-1445 or email us at support@adit.com for assistance.


    • Related Articles

    • How to find patient comm logs in my PMS

      Adit enables you to log all communication with your patients into their respective patient file in the Practice Management Software. When enabled, this feature will log all historical and new data such as calls, texts, emails, and payments logged ...

    • Check a Patient's Outstanding Adit Pay Balance

      The patient card makes it easy to manage a patient’s details all in one place. Here is how to see a patient's outstanding balance from Adit Pay: To open up a patient’s card, type your patient’s name into the Search box, which you can find at the top ...

    • Manage Payment Disputes

      A dispute (also known as a chargeback) occurs when the cardholder questions your payment. If a patient disputes a charge that you collected through Adit Pay, you will be notified via email notification, an internal notification in your Adit platform, ...

    • How to Restrict Employees from Accessing Adit Outside of Your Practice

      Adit allows you to prevent staff members from accessing the platform outside of the areas in which you specify. For example, you can set it up so that staff members can only access the Adit platform when in your practice. Please keep in mind that ...

    • How A Patient's Recall Due Date is Calculated in Adit Using Tracker

      Practices using Tracker as their EHR can manage their patient recalls by setting “Pending Appointments”. Pending appointments are appointments that need to be scheduled for a patient, and are set on a calendar to serve as reminders for the practice ...