CareCredit: How to Process a Refund

CareCredit: How to Process a Refund

  1. To process a refund, go to the navigation bar in the Financing module and select the Transactions Page.

  2. In the table, select the name of the patient you are processing a refund for.

  3. You will be redirected to the transaction detail page. Select Launch CareCredit to open up the Provider Portal

  4. A window will appear within the Adit App, showing you the CareCredit website.  Select Transaction

  5. Choose Refund and then select Continue

  6. From there, follow the rest of the flow to process a refund.

Info
Refunds currently do not post into the patient’s ledger of your EHR.