CareCredit: How to Process a Refund
To process a refund, go to the navigation bar in the Financing module and select the Transactions Page.
In the table, select the name of the patient you are processing a refund for.
You will be redirected to the transaction detail page. Select Launch CareCredit to open up the Provider Portal
A window will appear within the Adit App, showing you the CareCredit website. Select Transaction
Choose Refund and then select Continue
From there, follow the rest of the flow to process a refund.
Refunds currently do not post into the patient’s ledger of your EHR.
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